Knowledgebase

Transfer Task 1: Verify that the domain name is eligible for transfer

To make sure your domain name can be transferred, check the following:

• The domain name has been registered for at least 60 days, and has been at Resell.biz, Stargate.com, UK2.net, or US2.net for at least 60 days.
• The domain name is not in "client update prohibited" status.

Transfer Task 2: Confirm contact information

Before you can transfer a domain, the Registrant and Administrative contact information must be up-to-date at Resell.biz, Stargate.com, UK2.net, or US2.net, because it is these contacts who receive the transfer request and okay the transfer.

To update these contacts at Stargate, resell.biz, US2.net, or UK2.net:

1. Log on to your account at stargate.com, resell.biz, cp.us2.net, or cp.uk2.net.

2. If you are a Reseller, on the "Products" menu, click "Search", and then click "Domain Registration Search".

   If you are a Customer, on the "Domains" menu, click "Search", and then click "Domain Registration Search".

3. Leave all text boxes blank. In "Order Creation Date", select "Within All" and click "Search".
4. Click the domain name you want to transfer.
5. If the Registrant or Administrative contact information is incorrect, click "Modify Contact Details".

6. To change to a different contact that is already in your Contact Database, click "Use your existing Contact Database".

   If this is the correct contact but some of the contact details need to be changed (particularly the email address), click "Specify Contact Details".

7. Follow the instructions in the dialog box to complete the update.

Transfer Task 3: Obtain the authorization code or retag the domain name

Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.

To transfer a .com, .net, .org, .info, .biz, .us, .name, .cn, .tw, .cc, or .in domain name, obtain the authorization code from Resell.biz, Stargate.com, UK2.net, or US2.net

1. Log on to your account at stargate.com, resell.biz, cp.us2.net, or cp.uk2.net.
2. On the "Domains" menu, click "All Product Search".
3. Type the domain name or, for a list of all your domains, leave blank.
4. Click "search".
5. The authorization code appears in the "Domain Secret" box. Copy and save it to supply in the transfer request you submit at TechHaus Host (eNom).

To retag a .uk domain name:

• Contact Resell.biz, Stargate.com, UK2.net, or US2.net and ask them to retag the domain name to ISP tag TechHaus Host (eNom).
• Alternatively, you can retag/detag directly through Nominet, for a fee.
• When you transfer a .uk domain name, use the Auto verification transfer method.
• You can submit the transfer requests to TechHaus Host (eNom) and Resell.biz, Stargate.com, UK2.net, or US2.net in any order.
• If you submit the transfer request to TechHaus Host (eNom) first, you must submit the request to Resell.biz, Stargate.com, UK2.net, or US2.net within a week.
• If you submit the transfer request to Resell.biz, Stargate.com, UK2.net, or US2.net first, you must submit the request to TechHaus Host (eNom) by the next 8th day of the calendar month.

Transfers of TLDs other than those named above do not require any codes or tags.

Transfer Task 4: Unlock the domain

Before you can transfer a domain away from Resell.biz, Stargate.com, UK2.net, or US2.net, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domains.

To unlock:

1. Log on to your account at stargate.com, resell.biz, cp.us2.net, or cp.uk2.net.

2. If you are a Reseller, on the "Products" menu, click "Search", and then click "Domain Registration Search".

   If you are a Customer, on the "Domains" menu, click "Search", and then click "Domain Registration Search".

3. Leave all text boxes blank. In "Order Creation Date", select "Within All" and click "Search".
4. Click the domain name you want to transfer.
5. Click "Lock/Unlock".
6. Clear the check box and click "Update".

Transfer Task 5: Transfer the domain name to TechHaus Host (eNom)

Once you have prepared the domain name at Resell.biz, Stargate.com, UK2.net, or US2.net, you're ready to transfer to TechHaus Host (eNom).

To transfer your domain name to TechHaus Host (eNom):

1. Log on to your TechHaus Host (eNom) account.
2. Navigate to "DOMAINS" > "transfer a domain name".
3. Select a transfer method ("Autoverification" or "Fax", see Notes below) and click "Next".

4. List the domain names you want to transfer, one per line. Each line should include the domain name, comma, space, and then the authorization code. Separate each line using the "Enter" key:
   FirstDomainName.com, 11111111
   SecondDomainName.com, 22222222
   ...

5. Set the "Registrar Lock", "Auto-Renew", "Whois", and "Password" options as you wish.
6. Click "next".
7. For Fax transfers, fill in the contact information and click "next".
8. Click "submit".
9. When the domain name contacts receive email from TechHaus Host (eNom) asking them to approve the transfer, do so by following the instructions in the email.

Note: To decide whether to use the Auto Verification or Fax transfer method, weigh the following considerations:

• Auto verification involves approving one domain per approval email; Fax involves assembling and faxing identity verification and a list of domains to transfer.
• Auto verification is generally easier for transferring small numbers of domains (a dozen or so; more if you don’t have convenient access to a fax machine); Fax is easier for transferring larger numbers of domains.
• Auto verification allows you to transfer domains with different Registrant and Admin contacts; Fax method requires the same Registrant and Admin contact information for all domains listed in the request.
• If you plan to transfer a large number of domains, but in separate requests, ask TechHaus Host (eNom)’s transfer specialists to keep your proof of identity on file so you don’t have to resubmit it with every transfer request.
• Auto verification is the easiest method if you are transferring from a registrar that does not list Registrant or Administrative email addresses.
• For .uk and .ca names, always use the Auto verification method.