Knowledgebase

Transfer Task 1: Verify that the domain name is eligible for transfer

To make sure your domain name can be transferred, check the following:

• The domain name has been registered for at least 60 days, and has been at Register.com for at least 60 days.
• The domain name is not in "client update prohibited" status.

Transfer Task 2: Update contact information for the domain name

Before you can transfer a domain, the Registrant and Administrative contact information (especially the email addresses) must be up-to-date at Register.com, because these contacts receive the transfer request and okay the transfer.

To update the Registrant and Administrative contacts at Register.com:

1. Log on to your account at register.com.
2. Navigate to the contact information for the domain name you want to transfer.
3. Update the Registrant and Administrative contact information if necessary.

Transfer Task 3: Obtain the authorization code or retag the domain name

Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.

To transfer a .com, .net, .org, .info, or .biz domain name, obtain the authorization code from Register.com:

1. Call Register.com's Business Center. If you are calling from the US or Canada, dial toll-free 877-866-0045. Outside the US and Canada call 902-749-2056.
2. Ask them to send you the authorization code.

To retag a .uk domain name:

• Contact Register.com and ask them to retag the domain name to ISP tag TechHaus Host (eNom).
• Alternatively, you can retag/detag directly through Nominet, for a fee.
• When you transfer a .uk domain name, use the Auto verification transfer method.
• You can submit the transfer requests to TechHaus Host (eNom) and Register.com in any order.
• If you submit the transfer request to TechHaus Host (eNom) first, you must submit the request to Register.com within a week.
• If you submit the transfer request to Register.com first, you must submit the request to TechHaus Host (eNom) by the next 8th day of the calendar month.

Transfers of TLDs other than those named above do not require any codes or tags.

Transfer Task 4: Unlock the domain name

Before you can transfer a domain name away from Register.com, it must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domain names.

To unlock:

1. Log on to your Account Manager at Register.com.
2. In the main menu, select the domain name you want to unlock.
3. In the "ENABLE/DISABLE DOMAIN LOCK" section of the page, click "Disable Domain Lock".
4. Click "Continue".
5. On the confirmation page, click "Continue".

Transfer Task 5: Transfer the domain name to TechHaus Host (eNom)

Once you have prepared the domain name at Register.com, you're ready to transfer to TechHaus Host (eNom).

To transfer your domain name to TechHaus Host (eNom):

1. Log on to your TechHaus Host (eNom) account.
2. Navigate to "DOMAINS" > "transfer a domain name".
3. Select a transfer method ("Autoverification" or "Fax", see Notes below) and click "Next".

4. List the domain names you want to transfer, one per line. Each line should include the domain name, comma, space, and then the authorization code. Separate each line using the "Enter" key:
   FirstDomainName.com, 11111111
   SecondDomainName.com, 22222222
   ...

5. Set the "Registrar Lock", "Auto-Renew", "Whois", and "Password" options as you wish.
6. Click "next".
7. For Fax transfers, fill in the contact information and click "next".
8. Click "submit".
9. When the domain name contacts receive email from TechHaus Host (eNom) asking them to approve the transfer, do so by following the instructions in the email.

Note: To decide whether to use the Auto Verification or Fax transfer method, weigh the following considerations:

• Auto verification involves approving one domain per approval email; Fax involves assembling and faxing identity verification and a list of domains to transfer.
• Auto verification is generally easier for transferring small numbers of domains (a dozen or so; more if you don’t have convenient access to a fax machine); Fax is easier for transferring larger numbers of domains.
• Auto verification allows you to transfer domains with different Registrant and Admin contacts; Fax method requires the same Registrant and Admin contact information for all domains listed in the request.
• If you plan to transfer a large number of domains, but in separate requests, ask TechHaus Host (eNom)’s transfer specialists to keep your proof of identity on file so you don’t have to resubmit it with every transfer request.
• Auto verification is the easiest method if you are transferring from a registrar that does not list Registrant or Administrative email addresses.
• For .uk and .ca names, always use the Auto verification method.